2 Messages
Can't Swap Device
I'm trying to swap my iPhone 6 for the new iPhone SE that I bought recently. Two errors continuously pop up. It says something like "Something went wrong" and "This device is not eligible to swap."
2 Messages
I'm trying to swap my iPhone 6 for the new iPhone SE that I bought recently. Two errors continuously pop up. It says something like "Something went wrong" and "This device is not eligible to swap."
Responses
Fonsy82
Boost Care
•
3.3K Messages
3 m ago
Hey there, scwilliams13. Let's do some investigating. Is it an unlocked device?
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Fonsy82
Boost Care
•
3.3K Messages
3 m ago
Understood. Please send us a private message with the account phone number and pin code.
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scwilliams13
2 Messages
3 m ago
Hi, it isn't an unlocked device. I bought it on the boost mobile website.
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