Shirley32's profile
Accomplice

Accomplice

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6 Messages

Sat, Aug 29, 2020 6:00 AM

Can’t send mms messages to an Android it keeps say not delivered

Responses

Reinhardt_S

Boost Care

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1.3K Messages

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1.9K Points

6 months ago

Hello Shirley32. We are sorry to hear that you are experiencing this. What is your phone model?

Accomplice

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6 Messages

6 months ago

I have an iPhone 7
Reinhardt_S

Boost Care

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1.3K Messages

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1.9K Points

6 months ago

Please try turning off iMessage on your phone settings menu. After that, please try to send the MMS message. Also, is this only happening when sending to an specific phone number?

Reinhardt_S

Boost Care

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1.3K Messages

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1.9K Points

6 months ago

We understand. Please try turning off iMessage on your phone settings menu. After that, please try to send the MMS message. Also, is this only happening when sending to an specific phone number?

Accomplice

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6 Messages

6 months ago

I need help ASAP please
Reinhardt_S

Boost Care

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1.3K Messages

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1.9K Points

6 months ago

We understand. Is this only happening when sending MMS to an specific phone number?

Accomplice

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6 Messages

6 months ago

Still noting
Reinhardt_S

Boost Care

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1.3K Messages

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1.9K Points

6 months ago

Understood. Are you sending the MMS using the Mobile data or WiFi? If using WiFi, please turn off WiFi on the phone settings menu and then try to send an MMS to both an Android and an iPhone device.Keep us updated with the results.

Accomplice

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6 Messages

6 months ago

It happens to every number that is not an iphone

Accomplice

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6 Messages

6 months ago

No my WiFi is off and I can send mms to iPhone just not androids I have my mms turn on and my iMessages turn off I spoke to someone at boost mobile they gave me a code ##873 I don’t remember the rest but it’s not working
Reinhardt_S

Boost Care

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1.3K Messages

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1.9K Points

6 months ago

OK. Please send us a private message so we can work with you directly.