Please try turning off iMessage on your phone settings menu. After that, please try to send the MMS message. Also, is this only happening when sending to an specific phone number?
We understand. Please try turning off iMessage on your phone settings menu. After that, please try to send the MMS message. Also, is this only happening when sending to an specific phone number?
Understood. Are you sending the MMS using the Mobile data or WiFi? If using WiFi, please turn off WiFi on the phone settings menu and then try to send an MMS to both an Android and an iPhone device.Keep us updated with the results.
No my WiFi is off and I can send mms to iPhone just not androids I have my mms turn on and my iMessages turn off I spoke to someone at boost mobile they gave me a code ##873 I don’t remember the rest but it’s not working
Responses
Reinhardt_S
Boost Care
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1.3K Messages
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1.9K Points
6 months ago
Hello Shirley32. We are sorry to hear that you are experiencing this. What is your phone model?
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Shirley32
Accomplice
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6 Messages
6 months ago
0
0
Reinhardt_S
Boost Care
•
1.3K Messages
•
1.9K Points
6 months ago
Please try turning off iMessage on your phone settings menu. After that, please try to send the MMS message. Also, is this only happening when sending to an specific phone number?
0
0
Reinhardt_S
Boost Care
•
1.3K Messages
•
1.9K Points
6 months ago
We understand. Please try turning off iMessage on your phone settings menu. After that, please try to send the MMS message. Also, is this only happening when sending to an specific phone number?
0
0
Shirley32
Accomplice
•
6 Messages
6 months ago
0
0
Reinhardt_S
Boost Care
•
1.3K Messages
•
1.9K Points
6 months ago
We understand. Is this only happening when sending MMS to an specific phone number?
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0
Shirley32
Accomplice
•
6 Messages
6 months ago
0
0
Reinhardt_S
Boost Care
•
1.3K Messages
•
1.9K Points
6 months ago
Understood. Are you sending the MMS using the Mobile data or WiFi? If using WiFi, please turn off WiFi on the phone settings menu and then try to send an MMS to both an Android and an iPhone device.Keep us updated with the results.
0
0
Shirley32
Accomplice
•
6 Messages
6 months ago
0
0
Shirley32
Accomplice
•
6 Messages
6 months ago
0
0
Reinhardt_S
Boost Care
•
1.3K Messages
•
1.9K Points
6 months ago
OK. Please send us a private message so we can work with you directly.
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