frouzamini's profile



1 Message

Thu, Nov 26, 2020 11:00 PM

Can’t activate phone online

Hi, a few days ago I ordered a new iphone 12 pro, I just tried to activate it online but it's giving me the error saying device is not eligible to swap.



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3 months ago

Hi there! Sorry for the delayed response. Support is available from 6 am - 10 pm CST Monday - Friday, and from 6 am - 9 pm CST on weekends.


We definitely would like to look into this for you. Please send us a private message to assist you. To send a Private Message, click my username or picture, then click "send this user a private message".