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Fri, Dec 28, 2018 6:00 PM
2 years ago
Hello Artemis_Fowl, let's get you sorted out. In order to be eligible to unlock the phone it has to be active on the account for 12 months and not be reported stolen.
Hey! We’ll get you taken care of. Can you send us a private message with your phone number to verify your account? Thanks!
To send a private message you simply go to one of our agents profile who you want to send a message to and hit the "send this user a private message" button. It's under their contact section on the right side of their profile, right next to their badges.