BhattaraiK's profile
Community Admin

Community Admin


13 Messages

Fri, Apr 9, 2021 4:05 AM

SOLUTION: How do I change my phone number?


How can I change my phone number?


  1. Click here to login and change your phone number 
  2. You will need to enter your zip code and a new phone number will be assigned to you

Before changing your number

  • Ensure your phone is fully charged and powered OFF, and that you have at least 3 bars of service.
  • It may take up to 72 hours for others to see your new number in their caller ID display.
  • If you don't like your new number, unfortunately you cannot get your old number back.
  • Be sure to save any voicemails you want to keep as you may lose all of your saved voicemail messages.
  • You will not be able to make or receive calls or texts, until the Change Phone Number and Activation process is complete

Having trouble? @Ladyequinoxx gave us this hint:

Try changing the zip code on the website just make sure the zip code you pick keeps the same area code that you wish to have.

For example:  If you try 08104 for an 856 area code and that does not work, try another like 08002 which gives an 856 area code but is from another city. 

6 Messages

5 m ago

So, after completing the phone number change wizard and receiving the new phone# are you supposed to still leave your phone off, or what should you do?

How do you know when the activation is complete?