J

Wed, Aug 18, 2021 1:22 PM

How to stop weekly automatic download of games

Boost had a popup that was a promotion to receive free games downloaded every week. I accidentally clicked accept and now I do not know how to turn it off. I have limited phone space and do not want these new games every week!

Note: I have an android and in the app store I made the setting "ask me every time" for my "app download preference."

Accepted Solution

7 Messages

5 m ago

Okay I finally found the settings and it allowed me to cancel it.

Boost Care

 • 

1.4K Messages

5 m ago

Hello Jeffrey! If you are referring to Mini-Me Games you can cancel the service by replying STOP to 43108 or Go to My Boost>Account>Manage Plans and Add-Ons on your device or My Account>Manage Add-Ons on boostmobile.com

7 Messages

@Ojay76    Thanks for the reply. I am referring to "Game Spotlight."  Once a week it downloads a new game or two and says, "Your Game of the week is here. Try it now!"

1 Message

I can't find where to disable it! Please help!! 

Boost Care

 • 

245 Messages

Hey there Brandy! Thanks for reaching out to us. We'd like to assist you with stopping the automatic game download, we will need to get a little more information from you to better assist you.  We ask that you call/chat in to get your order canceled. You can reach a live customer care agent at 1(833)-502-6678 or chat with one of our care representatives at; https://www.boostmobile.com/support/contact-us.html We hope to hear from you soon.

 

Cindy A.