Sat, Apr 3, 2021 7:45 PM

This promotion is not honored by Boost

I received this promotion for an LG K22...https://view.delivery.boostmobile.com/messages/16173168948707627c279ebe4/raw?ECID=MA%3A20210401%3AIND%3ACDMA%3ALG%3AEN&utm_source=zta&utm_medium=email&utm_campaign=20210401_IND_CDMA_LG_&utm_content=en&bt_ee&bt_user_id=yu7dTtAkaSEETd7CpQpo4sG5D0gzBgGGapWB5mZ6qcY%3D&bt_ts=1617316894872

when I went to my local Premier Boost store they did not honor it & attemped to upsell me an add-on plan.

I'm in Zipcode 14226...

Why does Boost advertise a promotion that's not honored in its store ?

Boost Care


3.5K Messages

7 m ago

Hi there! We'd love to explain this further. These are the promotion details:

 In-store only. While supplies last. Excludes tax. Available only in select markets/retailers. Discount applied toward purchase of phone; no cash back, credit, or rain checks. Select models only; no substitutions. May require plan change. May not be combinable with other offers. Screen images simulated. Other Terms: Offers/coverage not be available everywhere or for all phones/networks. Boost reserves the right to change or cancel offer at any time. Restrictions apply.

Please contact the store to verify if the offer is available. 
- Fonsy82

3 Messages

I DID carefully  read the details prior to going to the store.  to be sure there were no conditions preventing me from availing myself of this offer.   I showed them the full email at the store....  the gentleman there, even called his manager...who said it wasn't available.....

the vague details on the promo  don't help either..

" Available only in selected markets"----  what markets ?? is western NY included ?

"May require plan change"  ---what does this mean ? is this only good with a top tier plan?.....or add-on ?

Have  the retailers  been advised that this offer DOES exist......It seems like a waste of time   for me to return to the store where the promotion has already been rejected.

Boost Care


2.9K Messages

We recommend you contact another store near you to see if they have it available and obtain more details. To locate them, use the following link: https://boost.co/2wML569. 

- JohnJ7

3 Messages

Well today  I went to the Galleria Mall BOOST Store & Adam took care of me.   He checked for information regarding the promotion on his store computer & found nothing...

However he said  " let me put it in & see if it's accepted".   It was.

He was very helpful in activating the phone & showing me some of the features available.

This was a much more satisfying experience than at the Elmwood Av store