J

Fri, Oct 8, 2021 8:04 AM

Problem with unlocking?

Hi everyone,

I'm curious, has anyone had issues with getting their Boost phones unlocked? I've been having issues with them for 3 months now, so I tried to leave. They told me my phone was unlocked, so I started the activation process at another carrier and found out it wasn't unlocked. Now it's stuck in limbo between the two carriers and Boost still saying it's unlocked on their end. I'm worried I can't get it unlocked at all because it's not on their service anymore comingle. Do any techies have insight?

Also curious if anyone had issues signing up for the EBB (government broadband assistance) program because that's where all my problems with them started. Been a loyal customer for 6 years so this is really disappointing.

Thanks

27 Messages

11 d ago

Last entry on Boost FAQ page may be what you need:  https://www.boostmobile.com/support/faq/phones-devices/unlocking-policy.html