A11ey's profile

171 Messages

Fri, Sep 8, 2017 6:00 AM

Monthly taxes and fees Included! Another reason to love Boost!

You asked, we listened!  Beginning the 8th of September 2017 you will no longer pay additional taxes and fees on your  Boost account. This means ALL Boost accounts, no matter f you just joined us, or if you have been with us forever!  Oh, and to add to all that, we will no longer be taxing your Re-Boost card either, that's how we roll at Boost!

 

So to explain how this works, before 9/8/17 when you bought a plan it cost you $50 plus you had to pay taxes & fees every month. 

After 9/8/17  your plan will cost you $50, no additional monthly taxes and fees,!  

 

Just so we are clear that includes monthly: Sales tax, Point of sale 9/11 charges and CA MTS Surcharge.  However, there are charges that are not included, here's a quick list below, but please be sure to read the FAQs for specific details and fees for this new program.

  • Convenience Charges  - in-store and over the phone.
  • Activation Charges
  • Reactivation Charges
  • Phone Number Charges
  • Device Return Charges

 Be sure to check out the FAQs first, then if you still have questions, post them below and we'll get them answered for you.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

2 Messages

4 y ago

Awesome!! Smiley Very Happy

1 Message

4 y ago

i love it, thank you!!!

1 Message

4 y ago

How does one get assistance that was affected by hurricane Irma? My service is up at midnight.

Boost Care

 • 

944 Messages

4 y ago

Hi,alicevelaz! Please send us a private message with your phone number and PIN, as we’d love to help you out with this!

4 Messages

4 y ago

that's i love boost mobile...thanks

5 Messages

4 y ago

Yes! Taxes included feels like love to me  - Thank you Boost 

2 Messages

4 y ago

Didn't work for me. I just bought a card at Walgreens, and was charged for the 911 fee and sales tax. An extra $7.15. What's up? Is everything included or not?

Boost Care

 • 

2.2K Messages

4 y ago

Really sorry to read about this, @sc2f100. Unfortunately, some retailers are not ready for taxes/fees included. Please, send us private message with your phone number, PIN, the Date, time, and amount of purchase to further assist you.

2 Messages

4 y ago

I sent a PM to Hamilton about my problem, and narry a peep since then. I've also sent a message to support with the same result. Your support sucks, and it looks like it's time to look for a new service provider. Don't annouce something you can't deliver on.

Boost Care

 • 

1.1K Messages

4 y ago

Hey there, @sc2f100! Really sorry to hear about that. We certainly don't want to see you unhappy. We understand your concerns and we'd like to know that we are working to improve this nationwide. Thanks.

1 Message

4 y ago

Ever since this announcement, i have used my re-boost card and still have to pay the fees, which total $55.50.  Is there some catch to this I'm missing?

17 Messages

4 y ago

@A11ey

Can you please send me a message please 🙂 ty!

17 Messages

4 y ago

Alley, can you contact me please? I tried to figure out how to send a personal message, but I guess I can't?

Thanks!

Boost Care

 • 

1.1K Messages

4 y ago

Hey there, @therogerwilco! If you are referring to a private message, you can click on the username and it will display the options to send a private message. Thank you.

1 Message

4 y ago

Just baught a card at walgreens and taxes and other fees added to the boost card .. Commercial on TV says no taxes on your reboot ..