C

Mon, Apr 5, 2021 10:44 PM

Call history

360-849-9999 is showing on my call history as outgoing call many times a day and have not made these calls. Concerned about it and would like help. 

Responses

Boost Care

 • 

951 Messages

6 m ago

So sorry about the trouble! Whenever a customer receives a call and the customer does not pick up the call and the call is routed to voicemail, the system logs the transfer to the voicemail system as an outgoing call in the customer’s Call History. Any incoming calls that are sent to voicemail will be logged in the Call History as an Outgoing call.


- MichaelDe