8 Messages
Your phone number is not eligible for porting.
Site went down for 5 hours while trying to port. (from Straight Talk) Now stuck
Messages include:
Sorry, we'll be right back
We're making important updates to our site to serve you better. It's temporarily unavailable, but we'll have the site back to you as soon as possible.
Login Failed!
Subscriber Status is in PreActive State
Your phone number is not eligible for porting.
There is no way to call support for this and closest store is 1 1/2 hr away ... Help
Responses
Accepted Solution
Thevikingpower
Boost Care
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200 Messages
4 y ago
Hi. Please send us a private message so we can take care of you.
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Cara
Boost Care
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807 Messages
4 y ago
Hello! We are sorry to know that you are having this issue. We’ll be happy to help you. Please send us a private message with the phone number and pin code to assist you with this.
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Critter
8 Messages
4 y ago
Resolved! but one can not provide PIN when errors state:
Login Failed!
Subscriber Status is in PreActive State
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jenriquez7084
1 Message
4 y ago
how can i start over and just get a new number? when i try it says it is in a preactive state
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Victor21
Boost Care
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3.3K Messages
4 y ago
We can definitely help you out with that, jenriquez7084! Please send us a private message with more information and we will look into this for you. Victor21
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Jennifer49
15 Messages
4 y ago
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Thevikingpower
Boost Care
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200 Messages
4 y ago
Our apologies for this inconvenience you re experiencing, Jennifer49. Please send us a private message so we can take care of you.
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Thevikingpower
Boost Care
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200 Messages
4 y ago
Please send us a private message, so we can help you with the process.
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Jennifer49
15 Messages
4 y ago
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Jennifer49
15 Messages
4 y ago
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Jennifer49
15 Messages
4 y ago
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Thevikingpower
Boost Care
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200 Messages
4 y ago
Are you getting an error when try to send it?
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jmclain6
1 Message
4 y ago
I'm having trouble porting my wifes number. My number ported fine. Coverage is great. Her number won't port. Please help.
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ccabb
1 Message
4 y ago
I'm trying to move my number from virgin mobile and I get Your phone number is not eligible for porting. I just bought an iphone 6 from boostmobile and I was hopping I could move my number. Is this possible or do I have to return the phone?
Cesar.
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