Sun, Feb 14, 2021 12:56 PM

Wrong phone number as primary account holder

Hi there, 

I finally purchased 4 iPhones for my family. I got them all the same day and unfortunately I forgot which phone was mine because 3 were the same color. I thought that I could just start the account online and select myself as the primary account holder but I’m seeing that that’s not how this works. Do I have to take the phones back to the store I got them from to correct the account holder information or can I do it through the website? Any help would be so greatly appreciated. 


Boost Care


1.8K Messages

3 m ago

Hi there, Santora. If the family plan is set with a different number, you need to unlink the lines and set the plan again to choose a different number as your primary line.