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Tue, Sep 18, 2018 6:00 AM
8 m ago
3 y ago
Hey there! We'd be happy to help you. Please send me a Private Message with the order number to further assist you.
We understand your concern, @Getmoneynva, and we apologize. We definitely want to get this figured out for you ASAP.
Please send us a DM so we can chat further.
Hi there, Getmoneynva! You can send a private message by clicking on my name, then selecting the message option from the profile page.
2 y ago
Hi there, @Sweetsergirl17. Sorry to hear that. We will reply to your private message shortly.
Hi there, @lopez02! Please, send us a private message with your order number to further investigate.
The same thing happened to me. It says cancel when I never cancelled the order. Why ?
Hi there, @DW-65! Please send us a private message with your order number to further assist you.
Hey, @DW-65! Let’s do some investigating here. Can you send us a private message with the order key (including the letters)? Thanks!
To send a private message just click on the picture of any user and, in the next screen, click "send this user a private message".