KelvinL1's profile

Tue, Sep 18, 2018 6:00 AM

Why is my phone order cancelled?

On monday afternoon around 4:30 yesterday i ordered a samsung s8 and went to check the order status of my phone only to see that my ordered was cancelled why?

Responses

Boost Care

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944 Messages

3 y ago

Hey there! We'd be happy to help you. Please send me a Private Message with the order number to further assist you.

2 Messages

3 y ago

I'm having the same problem I'm trying to upgrade using boost up. I tried to order it 3 different times today and they all got canceled.

4 Messages

3 y ago

Did me the same way during the labor day sale. Its a scam that false advertises the discount but cancels and charges you full price for re-order

Boost Care

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1.2K Messages

3 y ago

We understand your concern, @Getmoneynva, and we apologize. We definitely want to get this figured out for you ASAP.

 

Please send us a DM so we can chat further.

Boost Care

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3.5K Messages

3 y ago

Hi there, Getmoneynva! You can send a private message by clicking on my name, then selecting the message option from the profile page. 

4 Messages

3 y ago

Send who a dm? You ? If so how?

Boost Care

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1.8K Messages

2 y ago

Hi there, @Sweetsergirl17. Sorry to hear that. We will reply to your private message shortly.

1 Message

2 y ago

My phone order was also cancelled. I can't seem to get help or figure out why?

Boost Care

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2.2K Messages

2 y ago

Hi there, @lopez02! Please, send us a private message with your order number to further investigate. 

1 Message

2 y ago

The same thing happened to me. It says cancel when I never cancelled the order. Why ?

5 Messages

2 y ago

Boost Care

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2.2K Messages

2 y ago

Hi there, @DW-65! Please send us a private message with your order number to further assist you. 

5 Messages

2 y ago

K

5 Messages

2 y ago

Boost Care

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1.2K Messages

2 y ago

Hey, @DW-65! Let’s do some investigating here. Can you send us a private message with the order key (including the letters)? Thanks!

 

To send a private message just click on the picture of any user and, in the next screen, click "send this user a private message".