Where is the new phone I ordered?
I purchased a new phone from the Boost website with expedited shipping on Aug 6. It's now Aug 14 and my package is currently sitting at a sorting facility in Baltimore and has not changed since the scheduled arrival date of Aug 9. I've been phoneless over a week now. You call this next day shipping??? If this isn't handled in a timely manner I'll be requesting a refund and leaving Boost