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Wed, Sep 1, 2021 1:38 AM

Was sent a sim card with the wrong part number

I'm trying to activate an old sprint phone I have confirmed works with boost but the sim card I just received in the mail has a part number that doesn't match up when I follow the steps to activate. I just keep getting a notification that it's and invalid sim. 

2 Messages

1 m ago

So I've ordered a new sim from boost and gone to two stores now and I still can't find a sim card with the right part number. 

Boost Care

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588 Messages

Hello Melanie! Thanks for reaching out! At this time we only have one type of sim card. If your phone doesn't work with it, then it isn't compatible with our network. You can find deals we have on phones that are compatible here: https://www.boostmobile.com/phones?intnav=TopNav:Phones:AllPhones