jmfernandez's profile

Tue, Aug 1, 2017 3:00 PM

Phone number is not eligible for porting

I tried to activate my new phone and port my number from Virgin mobile, but I'm getting a message that the number is not eligible. Is there a work around for this?

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Responses

2 Messages

3 y ago

are you there?

1 Message

3 y ago

I am trying to import my virgin mobile number over to boost and keep getting the error message "your phone number is not eligible for porting"  Could you please assist

 

Thanks

Sharon

2.3K Messages

3 y ago

Hi @sharongmlb! Definitely want to help you with this. Please send us a Private Message with the following info: 

 

Virgin Mobile number and PIN:

DEC or IMEI of your Boost phone:

UICC ID of the SIM card:

Name and address:

Desired plan:

 

To send a Private Message you can go to your profile and click on the icon with an envelope. Then you enter the username of the person you want to send a message to and the subject. Or you can go to the user profile by clicking on the username and click on "Send this user a Private Message".

3 y ago

I'm having the same difficulty activating my phone.

3 Messages

3 y ago

i’m trying to transfer my virgin mobile phone number to boost but it said that phone is not eligible for porting

1.9K Messages

3 y ago

Hi, sdotewan! Thanks for contacting us. We want to help. Transferring your number from Virgin Mobile to Boost is not considered a port-in it's considered a migration. We can migrate your number from Virgin to Boost in about 10 minutes. For that, we'll need you to send us a private message with the following information: 

 

(from Virgin) Phone number and PIN 
(Boost) New Cellphone's serial number (MEID DEC or IMEI)
( Boost) Name and address for account
(Boost) Desired 4-digits PIN 
(Boost) Desired price plan 

1 Message

3 y ago

Hi I am trying to migrate my phone number from Virgin Mobile to Boost Mobile.  I have my Boost phone in hand.  I called the number and was charged then they hung up because business hours are ending.  I am beyond angry.  Please assist asap if possible.

2.3K Messages

3 y ago

Hi there, @jc204418! How can we assist you? 

2 Messages

3 y ago

Hello,

 

Is anyone online able to help me with a porting issue?

1 Message

3 y ago

Hi I need help porting my number too. Please help! Thanks.

904 Messages

3 y ago

Hi shawnywill!

 

Do you have an existing account or you're creating a new one? In any case, would you mind sending us a private message with the following information:

 

  • Device IMEI / MEID DEC number
  • Porting Phone Number, Pin and Account Number

 

We'll continue with the porting process once we validate that information.

 

EdwinRG

1 Message

3 y ago

I, too, am getting a "phone number is not eligible for porting" message while attempting to switch from Sprint. What can I do about this?

2.3K Messages

3 y ago

Hi, @StubbedBrain! We apologize for this experience. Definitely want to look into this for you. Please send us a Private Message with the following info:

 

Sprint number:

Sprint PIN/Password:

IMEI/DEC of the Boost phone:

UICC ID of the SIM card:

Boost PIN (4 digits):

Desired plan:

Full name:

Address:

 

You can send a private message by clicking on my name, then selecting the message option from the profile page.

1 Message

3 y ago

I also got the "this number cannot be ported" message. I'm wishing to switch from At&t to boost for the Walmart only plan of $35 a month with 6gigs of high speed. 

2.3K Messages

3 y ago

Hi there, @Nazarite07. Thanks for reaching out. Definitely want to look into this for you. Please send us a Private Message with the phone number that you'd like to port so we can take a look. 

 

You can send a private message by clicking on my name, then selecting the message option from the profile page.