jmfernandez's profile

Newbie

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1 Message

Tue, Aug 1, 2017 3:00 PM

Phone number is not eligible for porting

I tried to activate my new phone and port my number from Virgin mobile, but I'm getting a message that the number is not eligible. Is there a work around for this?

Responses

Accepted Solution

JohnA13

Boost Care

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244 Messages

4 years ago

For sure, jmfernandez! Number transfers from Virgin mobile to us are called migrations. We can definitely help you complete that. Please send us a private message with the Virgin Mobile phone number and pin. Also, the ESN/MEID of the Boost device you are trying to activate.

Groupie

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1 Message

3 years ago

Hi,

I'm trying to port my Sprint number and am getting the same error message "Your number is not eligible for porting" and also don't see a way to contact Boost Mobile except this chatroom. Thanks!

Al3x

Boost Care

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1K Messages

3 years ago


Hi there Bort. Sorry about the issue you are having trying to migrate from Sprint. If you still need assistance, please send me the following info in a private message:

1. Sprint phone number

2. Sprint Security Pin

3. DEC/IMEI of the device you are going to be using

4. Your new pin number you would like to use with Boost Mobile

5. The plan you are interested in

 

Groupie

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2 Messages

3 years ago

I need to migrate my VM number, too. How do I send you a PM?

Groupie

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2 Messages

3 years ago

I need to migrate my VM number, too. How do I send you a PM?

Groupie

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2 Messages

3 years ago

I also have virgin mobile and I am trying to port my phone number to my new boost mobile phone (I'm a new member) please help!

Enthusiast

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3 Messages

3 years ago

I've been trying to figure out how to get my number from virgin mobile to boost and then I saw this.. can you help me? I just purchased a boost mobile phone from their website and want to activate it
EdmundM

Boost Care

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3.1K Messages

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2.1K Points

3 years ago

Hi Kellvv002! We can definitely help you with that. Please send us a private message so we may work directly with you.

Enthusiast

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3 Messages

3 years ago

How do I send you a private message?
EdmundM

Boost Care

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3.1K Messages

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2.1K Points

3 years ago

You can send me a private message by clicking on my name, then selecting the message option from the profile page.

marklazar

Enthusiast

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3 Messages

3 years ago

Have Virgin Mobile number.

Want to take it to Boost Mobile.

Web site says no.

Help?

Thanks.

Groupie

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1 Message

3 years ago

I just bought a refurbished galaxy s7 from boost online and it’s not allowing me use her number from virgin

Boost Care

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1.6K Messages

3 years ago

Hey there, Scarfaced! Sorry for the late reply! To help you with migrating your number from Virgin Mobile to Boost Mobile, please send us a private message including:


- The mobile number and PIN from Virgin.


- The MEID (or IMEI) of the Boost device you wish to set up.


- The first name and last name under which the Boost account will be created.


- The 4-digit PIN we'll set for the Boost account.


- Your e-mail and billing addresses.


- The monthly plan you wish to set up.


- Would you like to add phone insurance for $7.00 a month? Very useful in the event you may lose your phone either by misplacing it or theft. It also covers replacement service in the event of water, electrical, or physical damage.


Looking forward to your private message!

 

- Hozuki_Robert

Donutt007

6 Messages

3 years ago

Trying to Port in two numbers from Virgin Mobile and it's popping up with an error, was hoping to get help here.

Boost Care

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1.6K Messages

3 years ago

Hey there, Donutt007! Sorry for the long wait! To help you with migrating from Virgin Mobile USA to Boost Mobile, please send us a private message including:


- The two phone numbers (with their respective account-PIN codes) from Virgin Mobile USA.


- The two MEID (or IMEI) codes from the Boost devices you wish to activate.


- The first name and last name for each Boost account.

 

- The 4-digit PIN we'll set for each Boost account.


- The e-mail and billing addresses for each Boost account.


- The monthly plan you wish to set up for each Boost account.


- Would you like to add phone insurance for $7.00 a month? Very useful in the event you may lose your phone either by misplacing it or theft. It also covers replacement service in the event of water, electrical, or physical damage.


Looking forward to your private message!

 

Hozuki_Robert