PayLo plan and phones
I have a couple of questions in the hope that someone can direct me to find the answers.
Preamble: I topped up today, but it was no longer as simple as in the past. I have a PayLo phone where I pay $20 for 90 days. I have had this account for about 4 years. I was considering upgrading my phone to one that has a camera but discovered that unlike my previous visits to the VMU website that there was only one phone offerred which had unusually bad reviews. Further inquiries revealed that VMU is discontinuing PayLo and I had a previous bad experience with PTel when there was only a 30 day notice for loss of service (a service I started a few months earlier for a caretaker of my autistic son while I am at work who did not own a cell phone).
Question 1: Will the demise of VMU PayLo lead to loss of service to pre-existing PayLo users?
Question 2: If loss of service will occur, what is the lead time and what happens to my positive $ balance?
Question 3: If current longstanding PayLo subscribers are grandfathered in, will VMU honor Virgin Mobile PayLo phones purchased on Ebay (both new and used) as a backup in the case that my current phone stops functioning? I am assuming VMU will cease selling PayLo phones. I also have an old Virgin Moble Kyocera Oyster that is still functional, so I include this situation as well.