murphjax's profile

Mon, Mar 26, 2018 5:00 PM

Pay off Boost Up Balance?

Can I pay in full for a phone that I signed up to pay for in installments?

Responses

Boost Care

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641 Messages

3 y ago

You just need to click in one of our usernames to access our profile. You will see a button labeled "Send This User A Private Message" on the right side of your screen.

1 Message

2 y ago

Where online is this possible? I've searched everywhere.

Boost Care

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3.5K Messages

2 y ago

Hey there @Felicia1976. Thanks for reaching out to us! Unfortunately, this process cannot be done online. You need to add or make payment on the account, and after the payment is process you need to contact one of our agents so they can apply the payment to the BoostUP! Let us know, if you've any other questions or concerns.

 

~JoyP.

Boost Care

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2.6K Messages

2 y ago

Hi there, murphjax. Thanks for contacting us. 

 

We'll be happy to help. Please, send us a private message with the phone number and PIN. 

1 Message

2 y ago

Hi I would like to pay off my boost up but don’t know how

Boost Care

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2.2K Messages

1 y ago

Please send us a private message if you added the funds to your account so we can assist you with that. 

60 Messages

1 y ago

Its telling me can't send a PM 

60 Messages

1 y ago

payment is poseted

60 Messages

1 y ago

So how do I know the payment is applied Installment Billing Charge and full amount is paid ?

60 Messages

1 y ago

Re: Buying a new phobe

Hi there murphjax, Yes you are able to make a full payment for the remaining balance. You could complete the process at your nearest Boost Mobile store, online or through customer service. It is recommended to make the payment online to avoid extra fees. Victor21

 

And where exactly can you pay this online I have looked and nothing to be found 

60 Messages

1 y ago

And is there a customer service number and I am deaf and can't hear on the phone so ?

Boost Care

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2.2K Messages

1 y ago

@tagger5896: Once the payment is done, you can send me a PM and I'll help you apply it towards your BoostUp. You can send a private message by clicking on my name, then selecting the message option from the profile page. 

60 Messages

1 y ago

trying too send PM and getting error to many private msgs

Boost Care

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2.2K Messages

1 y ago

Hello, @tagger5896. You must add the payment first, then contact Customer Service to have it applied towards your BootsUp. You can make a payment online with a credit/debit card by following these steps: 

  1. After successfully logging into your "My Boost account", you will see the "My Boost Dashboard".
  2. To make a payment, click the "Make a Payment" button.
  3. Select Credit/Debit Card button
  4. Enter amount that you want to pay.
  5. Enter Credit/Debit card information.
  6. Click Next.
  7. Review the payment information entered.
  8. Click Submit Payment.
  9. Success message will appear.

 

Boost Care

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2.2K Messages

1 y ago

We replied to your private message please check your inbox.