C

Tue, Mar 23, 2021 4:53 PM

Order Number

Hello, would it possible for a boostcare agent to send me a PM directly? I have been trying to send a message because I lost my order number and need to retrieve it, but I do not see any options on the profiles to be able to send a message.

Your time and effort will be greatly appreciated!

Responses

Accepted Solution

Boost Care

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2.7K Messages

22 d ago

Hello, . Thanks for reaching to us here! We definitely want to look into this for you. Do you have an account with us?
- JohnJ7

Boost Care

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2.7K Messages

I've marked our message private so we can discuss your account. Would you be able to share your phone number and PIN?
- JohnJ7

No, that was all! I became worried because it is a large purchase.

Thank you for all your help and time John, I appreciate it very much. Have a great day!

Boost Care

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2.7K Messages

You're welcome. Thank you for choosing Boost Mobile. We remain at your service.
- JohnJ7

One more thing John, would it be possible to erase the message with my order number? Just for security reasons. Thank you! 

Boost Care

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2.7K Messages

We have marked that message private for security reasons. We remain at your service.
- JohnJ7