No order confirmation

This happened to me also. I had a galaxy S5 that was pretty sweet. It got damaged at work after only a few months, and it was stuck in a bootloop. The boot partition corrupted. I needed a new phone asap. I saw that boost was offering phones on payment plans with easy pay. This was new to me, but it came at the best time...or so I thought. I had 2 flagship android galaxy devices both were broken and unusable in less than 10 months, so I said what the heck you know. I will get an iPhone. They had a deal on the little iPhone SE which I heard good things about. I only had to pay 1$ plus 20$ tax and the shipping cost. I chose overnight for like 8$ I think. And it seemed like everything went well with the transaction.

Boost said they would let me know when the order was confirmed, and as soon as it ships they will notify with tracking info. So the next two days I kept trying to check my order status... And it either said order closed, or no order was found. My bank showed the charges were"pending" so I didn't know what would happen. Finally it was Tuesday mid day and I ordered this iPhone on Saturday afternoon with overnight shipping. I was starting to get upset and I thought maybe they deny my order due to credit check or something. They didn't send any notify whatsoever about my order after I placed it. I pretty much was giving up and started to look at used phones online and junk 100$ phones thru boost at Walmart online. And right then a fed ex guy ran up on my porch and dropped a little box on the door step and turned around and jogged away. I think he was scared about my dog. But there was my new iPhone.,.and since Monday was the first business day after i placed the order, it was technically shipped overnight and arrived Tuesday. I just don't understand why they didn't send any email confirmation or show in my account profile or even in the order status menu, NOTHING that let me know that the order was ok and would be coming on the mail. So I hope that helps to know that maybe you won't hear a word otherwise and then it will just show up for you? Good luck

Can you please tell me how this was resolved for you? The same thing just happened to me today.

Honestly I never got the email back from boost. I got the iPhone but I had to go in and buy it. So I didn't get any type of deal whatsoever. I had to call my bank so that they could give me my money back. I think you should wait twenty four hours, if you haven't already.

Please should i expect a confirmation email after is placed and confirmed? I have order number i copied after placement but there is no email sent to me? Is that how it works or i supposed to have an email ? Please help me out since I'm getting confused since there is no email after order is confirmed..

Honestly I never got the email back from boost. I got the iPhone but I had to go in and buy it. So I didn't get any type of deal whatsoever. I had to call my bank so that they could give me my money back. I think you should wait twenty four hours, if you haven't already.

It was not ever resolved by boost mobile. I didn't get any deal when I bout the phone because I had to go in the store. Also, I had to call the bank to get a "refund". Boost basically kept telling me to wait for the confirmation even though it had been a week.

No it's alright. I've already handlers it because I have the phone but I do wish that I had purchased more gigabytes but this is my first apple product and so I didn't know.

It is only 16Gb

How long does it take to get it to you? And I do agreed with you. If I know about this.. I wouldn't ordered my s8 from boostmobile... I rather buy it from bestbuy.

If you order on a weekend, holiday or after 5:00 PM ET, you order will be processed the business day, which is probably why it took so long for your order to process BlueSilhouette.  I can't be sure but it sounds like perhaps your order status email went to your Spam folder or it was entered incorrectly when the order was processed,

 

@Nahlee for information about order processing times and status messages, please take a look at the information in this message.

It never came to me. I waited two weeks to receive the email or phone. I just went in and bought it. The email wasn't in my junk or spam mail either.