2 Messages
No order confirmation email
so i did a boost up because my old phone died and i have not received an email yet. of any kind. i placed the order 2 days ago, (Thursday 9/6) around 11am. when i check my account page the installment agreement is posted but i still have not received an email confirming purchase nor shipping.
i do not have the purchase confirmation number so i cant use that service to check the order status either.
thank you for your time
Responses
Tabitha
Boost Care
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905 Messages
3 y ago
Hello DirtSuicide, please private message us so er can look into this for you.
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Tabitha
Boost Care
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905 Messages
3 y ago
We are glad to hear that. Please let us know if you need further assistance.
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DirtSuicide
2 Messages
3 y ago
thank you for the reply. i have since talked to another agent via pm and have solved my issue. my email address had not updated so the confirmation was sent to an old email i no longer use. order and tracking numbers were supplied to me via the helping agent.
thanks again for your time 🙂
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jalopez81
Boost Care
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2.6K Messages
1 y ago
Hi there DirtSuicide. Thanks for contacting us. We'll be happy to help.
Please, send us a private message with the phone number and PIN to check the account.
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jennig
1 Message
1 y ago
I placed an order for a phone thru boostup a few hours ago. The money was taken from my acct but I havent received an order confirmation or any other type of email or notification about my purchase...
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