Lilnielsen7's profile

Thu, Aug 29, 2019 2:00 PM

New to Boost, activated & paid, service restricted

I have activated a phone, paid the $35 plan, and my phone is restricted service with a message that says I need to pay to get service. When I go to my account it says I need to pay ZERO dollars. So I’ve paid for service and not getting service. Please help

Responses

Boost Care

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886 Messages

2 y ago

So sorry about the trouble! Please check your inbox. 

1 Message

6 m ago

I have a similar problem to this. I swapped phones, my data is working, but when I try to make a call it says that the service I am trying to use is restricted or unavailable right now.

Boost Care

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886 Messages

5 m ago

So sorry about the trouble! Can you please send us a private message with the details so we can work through this? 

5 m ago

I am having a similar problem, I got a new phone and i’m trying to activate it but it says my service is “restricted”

7 Messages

1 m ago

Phone is in restrictive status same as the posts above.

7 Messages

is that safe information to share?

Boost Care

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1.8K Messages

his conversation was marked as private so we could discuss the private account information safely. If you do not feel safe sharing the information through this channel, please contacting us at 1 (866) 402-7366 and the next available agent will assist you on this. - Royt