Lilnielsen7's profile

Thu, Aug 29, 2019 2:00 PM

New to Boost, activated & paid, service restricted

I have activated a phone, paid the $35 plan, and my phone is restricted service with a message that says I need to pay to get service. When I go to my account it says I need to pay ZERO dollars. So I’ve paid for service and not getting service. Please help

Responses

Boost Care

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886 Messages

2 y ago

So sorry about the trouble! Please check your inbox. 

1 Message

6 m ago

I have a similar problem to this. I swapped phones, my data is working, but when I try to make a call it says that the service I am trying to use is restricted or unavailable right now.

Boost Care

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886 Messages

5 m ago

So sorry about the trouble! Can you please send us a private message with the details so we can work through this? 

5 m ago

I am having a similar problem, I got a new phone and i’m trying to activate it but it says my service is “restricted”

7 Messages

1 m ago

Phone is in restrictive status same as the posts above.

Boost Care

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3.6K Messages

Please provide us your phone number. - Boost_MasielQ

7 Messages

Thank you in advance for your help. Also, happy Easter!

Boost Care

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3.6K Messages

Please restart your device. - Boost_MasielQ

Boost Care

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1.8K Messages

Please provide the account PIN. - Royt

Boost Care

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1.8K Messages

Please provide the street address and ZP code where this is happening. - Royt