backup's profile

Tue, Nov 27, 2018 11:00 AM

Lost my phone and forgot pin

I want to pay my bill online but my phone got lost yesterday and dont remember my pin number. And i cant sign in with my email. How do i recover my pin number through email.

Responses

Boost Care

 • 

3.4K Messages

2 y ago

Hey there, backup! Looks like we’ll need to do some investigating. Can you private message us your phone number so that we can verify your account first? Thanks!

2 Messages

my phone was stolen and I don’t know my pin or email cuz they hacked into my email too

Boost Care

 • 

3.6K Messages

Hi, Alaintha123! We're terribly sorry about this. We'd be happy to help! Do you remember the activation date of your account (month and year) ? - Boost_MasielQ

Boost Care

 • 

3.6K Messages

Thanks for reaching out regarding this! I've marked our message private so we can discuss your account. Please provide us with your phone number and activation date. - Boost_MasielQ