person321243134's profile

Newbie

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2 Messages

Sun, Jul 28, 2019 4:00 PM

I can't swap my device.

I bought a Moto G6 play recently, and when I went to activate it, the MEID and IMEI do not seem to work. It says they do not recognize the device and to call them. I would call but my other phone is damaged. Hence the requirement for this phone. I have verified this phone works and it literally says virgin mobile on the box. Can someone please help? Not having a usable phone is frustrating...

Responses

Newbie

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2 Messages

2 years ago

I was able to borrow a phone and get it activated that way.