How to cancel my recent order

Question

Hello I recently made an order but i shipped it to the wrong address,. The order was made a few minutes ago. How do i cancel this order or change the shipping address

jalopez81 · Accepted Answer

Hi there, Juniorb13. We'll be more than happy to assist you. As the order was placed recently, we can submit a request to update the shipping address.

Please, send us a private message with the order number and the correct address.

Atoia919 · Answer

I need to cancel an order

Atoia919 · Answer

I submitted an order less than an hour ago and need to cancel. There is no order number

JohnJ7 · Answer

Hello killerchic777! We can definitely help you out with that. Please send us a private message with your order number so can take a closer look.

killerchic777 · Answer

How do I cancel an order? I ordered last night but when I looked at it this morning, I realized I ordered the wrong phone.

Obbie-593 · Answer

My order number is ek-bepp-***** i order the silver iPhone 7 Plus but i would like to change that to the jet black iPhone 7 Plus. How can i do this

Nosh_CxUx · Answer

Hi there, @Obbie-593! Unfortunately, once an order is placed, it cannot be changed. Orders can be cancelled within the first 4 hours of the order being placed. If you'd like to cancel the order and order the other color, please send us a Private Message and we'd help you with that.

~Nosh_CxUx

Obbie-593 · Answer

Yes i would like help with this

Carol21 · Answer

We  understand. Please send us a DM so that we can review this further.

Obbie-593 · Answer

Yes i would like to cxl the original order please

Obbie-593 · Answer

Is this the Dm

Joy1713 · Answer

Hello @Obbie-593 For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.

~JoyP.

Boost_MasielQ · Answer

Hey there, kiyagermain1! Thank you for contacting us. How long ago was the device purchased?

kiyagermain1 · Answer

How can I canc l my order I need the money back so I can order a new phone because the address was incorrect

Boost_MasielQ · Answer

Understood. Can you please send me a private message with the order number?

Juniorb13

How to cancel my recent order

Responses

jalopez81

Atoia919

Atoia919

JohnJ7

killerchic777

Obbie-593

Nosh_CxUx

Obbie-593

Carol21

Obbie-593

Obbie-593

Joy1713

Boost_MasielQ

kiyagermain1

Boost_MasielQ