1 Message
How to cancel my recent order
Hello I recently made an order but i shipped it to the wrong address,. The order was made a few minutes ago. How do i cancel this order or change the shipping address
1 Message
Hello I recently made an order but i shipped it to the wrong address,. The order was made a few minutes ago. How do i cancel this order or change the shipping address
Responses
Accepted Solution
jalopez81
Boost Care
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2.6K Messages
3 y ago
Hi there, Juniorb13. We'll be more than happy to assist you. As the order was placed recently, we can submit a request to update the shipping address.
Please, send us a private message with the order number and the correct address.
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Atoia919
3 Messages
3 y ago
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Atoia919
3 Messages
3 y ago
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JohnJ7
Boost Care
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2.7K Messages
3 y ago
Hello killerchic777! We can definitely help you out with that. Please send us a private message with your order number so can take a closer look.
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killerchic777
5 Messages
3 y ago
How do I cancel an order? I ordered last night but when I looked at it this morning, I realized I ordered the wrong phone.
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Obbie-593
5 Messages
3 y ago
My order number is ek-bepp-***** i order the silver iPhone 7 Plus but i would like to change that to the jet black iPhone 7 Plus. How can i do this
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Nosh_CxUx
Boost Care
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2.2K Messages
3 y ago
Hi there, @Obbie-593! Unfortunately, once an order is placed, it cannot be changed. Orders can be cancelled within the first 4 hours of the order being placed. If you'd like to cancel the order and order the other color, please send us a Private Message and we'd help you with that.
~Nosh_CxUx
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Obbie-593
5 Messages
3 y ago
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Carol21
Boost Care
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1.2K Messages
3 y ago
We understand. Please send us a DM so that we can review this further.
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Obbie-593
5 Messages
3 y ago
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Obbie-593
5 Messages
3 y ago
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Joy1713
Boost Care
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3.5K Messages
3 y ago
Hello @Obbie-593 For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.
~JoyP.
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Boost_MasielQ
Boost Care
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3.4K Messages
3 y ago
Hey there, kiyagermain1! Thank you for contacting us. How long ago was the device purchased?
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kiyagermain1
4 Messages
3 y ago
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Boost_MasielQ
Boost Care
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3.4K Messages
3 y ago
Understood. Can you please send me a private message with the order number?
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