How to cancel my recent order

Hi there, Juniorb13. We'll be more than happy to assist you. As the order was placed recently, we can submit a request to update the shipping address.

Please, send us a private message with the order number and the correct address.

Hello killerchic777! We can definitely help you out with that. Please send us a private message with your order number so can take a closer look.

How do I cancel an order? I ordered last night but when I looked at it this morning, I realized I ordered the wrong phone.

My order number is ek-bepp-***** i order the silver iPhone 7 Plus but i would like to change that to the jet black iPhone 7 Plus. How can i do this

Hi there, @Obbie-593! Unfortunately, once an order is placed, it cannot be changed. Orders can be cancelled within the first 4 hours of the order being placed. If you'd like to cancel the order and order the other color, please send us a Private Message and we'd help you with that.

~Nosh_CxUx

We  understand. Please send us a DM so that we can review this further.

Hello @Obbie-593 For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.

~JoyP.

Hey there, kiyagermain1! Thank you for contacting us. How long ago was the device purchased?

Understood. Can you please send me a private message with the order number?