Juniorb13's profile

Groupie

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1 Message

Mon, Nov 27, 2017 1:00 PM

How to cancel my recent order

Hello I recently made an order but i shipped it to the wrong address,. The order was made a few minutes ago. How do i cancel this order or change the shipping address

Responses

Accepted Solution

jalopez81

Boost Care

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2.3K Messages

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680 Points

3 years ago

Hi there, Juniorb13. We'll be more than happy to assist you. As the order was placed recently, we can submit a request to update the shipping address.

 

Please, send us a private message with the order number and the correct address.

Enthusiast

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3 Messages

3 years ago

I need to cancel an order

Enthusiast

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3 Messages

3 years ago

I submitted an order less than an hour ago and need to cancel. There is no order number
JohnJ7

Boost Care

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2.4K Messages

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1.4K Points

3 years ago

Hello killerchic777! We can definitely help you out with that. Please send us a private message with your order number so can take a closer look.

5 Messages

3 years ago

How do I cancel an order? I ordered last night but when I looked at it this morning, I realized I ordered the wrong phone.

Groupie

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5 Messages

3 years ago

My order number is ek-bepp-***** i order the silver iPhone 7 Plus but i would like to change that to the jet black iPhone 7 Plus. How can i do this

Nosh_CxUx

Boost Care

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2K Messages

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20 Points

3 years ago

Hi there, @Obbie-593! Unfortunately, once an order is placed, it cannot be changed. Orders can be cancelled within the first 4 hours of the order being placed. If you'd like to cancel the order and order the other color, please send us a Private Message and we'd help you with that.

 

~Nosh_CxUx

Groupie

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5 Messages

3 years ago

Yes i would like help with this
Carol21

Boost Care

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1.2K Messages

3 years ago

We  understand. Please send us a DM so that we can review this further.

Groupie

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5 Messages

3 years ago

Yes i would like to cxl the original order please

Groupie

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5 Messages

3 years ago

Is this the Dm
Joy1713

Boost Care

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3.1K Messages

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700 Points

3 years ago

Hello @Obbie-593 For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.

 

~JoyP.

Boost Care

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3.2K Messages

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1.3K Points

3 years ago

Hey there, kiyagermain1! Thank you for contacting us. How long ago was the device purchased?

Groupie

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4 Messages

3 years ago

How can I canc l my order I need the money back so I can order a new phone because the address was incorrect

Boost Care

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3.2K Messages

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1.3K Points

3 years ago

Understood. Can you please send me a private message with the order number?