I ordered a phone over the phone with Boost Care on a Friday after 1pm and I got the confirmation number but they don't have my email. How can I find out the status on my delivery?
I order a phone Wednesday, got a email basically saying I brought a phone, but tracking info. Tried calling and emailing customer service, to no avail, I am lost, don't know what else to do, money was already taken out of my account smhid.
Please contact us via a private message so we can look into this situation ASAP. Provide us with the order number, name on the order, shipping address and device make and model. We're here to help.
That status order page isn't worth a flip --- for me anyway. It only shows whether it 'shipped' or not. There is no place on there saying how it shipped, when it was shipped or a shipping tracking number.
Responses
Accepted Solution
injeans
Guru
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260 Messages
4 years ago
In addition to post shipment tracking after you get an email, pre shipment tracking can be checked here;
https://www3.boostmobile.com/#!/shop/orderStatus/
Yours,
-J
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Judahchrist1
5 Messages
4 years ago
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alexzondra98
Groupie
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3 Messages
4 years ago
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Boost_MasielQ
Boost Care
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3.2K Messages
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1.5K Points
4 years ago
Hey there! With your order number you can get the status of your order here https://www3.boostmobile.com/#!/shop/orderStatus/
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charlottewillia
Newbie
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2 Messages
4 years ago
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EdmundM
Boost Care
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3K Messages
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1.4K Points
4 years ago
Hey charlottewillia. We can help you with that. Feel free send me a private message so we may work directly with you.
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Charles1
Enthusiast
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2 Messages
4 years ago
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EdwinRG
Boost Care
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904 Messages
4 years ago
Hi Charles1
Please contact us via a private message so we can look into this situation ASAP. Provide us with the order number, name on the order, shipping address and device make and model. We're here to help.
EdwinRG.
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Charles1
Enthusiast
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2 Messages
4 years ago
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jjrrww
Newbie
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1 Message
4 years ago
I just ordered an iphone, what is an order number and how do I find it
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Boost_Ejay
Boost Care
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879 Messages
4 years ago
Hello jjrww. Didn't you receive a confirmation email? - E.J.
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rindercella43
Groupie
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2 Messages
4 years ago
That status order page isn't worth a flip --- for me anyway. It only shows whether it 'shipped' or not. There is no place on there saying how it shipped, when it was shipped or a shipping tracking number.
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JamieB
Boost Care
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944 Messages
4 years ago
Hi rindercella43. I'd be happy to help you getting that information. Please send me a Private Message with the order number.
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generg2
Groupie
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2 Messages
4 years ago
order# ek-bepp-833221037----ordered 7-16---Samsung Galaxy J3 Emerge silver
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generg2
Groupie
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2 Messages
4 years ago
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