Help activating new phone: clicking "activate" and nothing happens
I lost my iphone 6s on Friday, the 31st. Since then, I have purchased a new phone (Samsung Galaxy A10e) through Virgin Mobile. Previously, I had the "inner circle plan" as my phone plan, but that plan is not allowed on my new phone. That is fine, I don't mind switching to a new plan. However, when I try to activate my new phone using a recommended plan, I go through all the steps, click activate, and nothing happens. I have already sent two emails to try to get help. Please help me activate my new phone.