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Sun, Feb 4, 2018 2:00 PM
2 years ago
3 years ago
Hey there, Gmaynard82! We’d be happy to help. Please private message us with your phone number and PIN, as well as your wife's phone number and PIN so we can further assist you.
Note: To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".
@danielmelissa, please send us a Private Message with your phone number and pin so we can continue to assist you.
I need to remove my grace period so I can join a family plan
I have literally done this 3xs now and it is still not done. This is ridiculous. so ready to get a new provider. I have been with boost for the last 6 years and the one time I actually need help no seems to be able to remove the grace period. I have gone in to the store called and chatted and it is still not done why should I have to pay for 2 separate plans when all I want is the family plan,
Hi, Fuzzy4306! Thanks for contacting us. We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request.