Amberthyo900's profile

Groupie

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1 Message

Sat, Sep 21, 2019 9:00 PM

Forgot new number can't log in

I changed my phone number and can't log in to account as I forgot the new number. Phone info shows old number.

Responses

JohnJ7

Boost Care

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2.4K Messages

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1.6K Points

a year ago

Hi there, Amberthyo900! Thank you for reaching out to us here. We have replied to your private message. Please check your inbox.  

RossyC

Boost Care

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2.5K Messages

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1.6K Points

a year ago

Hi there, @Heydo. The phone number should be registered within the Settings within your cellphone. Just go to Settings > About Phone > Status.

In case it doesn't appear, please send us a private message with the IMEI of your handset so we can assist you further.

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message". 

9 Messages

a year ago

Please help me