need_support123's profile

Wed, Apr 17, 2019 11:00 AM

fedex returned order to shipper

I ordered a new phone and according to Fed Ex it was " Unable to deliver shipment, returned to shipper" just as it arrived in my town (they didn't even try to deliver it to me).

Fed Ex says the phone has been delivered back to Virgin Mobile.

Can someone please help.

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Responses

Boost Care

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3.7K Messages

2 y ago

We are so sorry that happened, need_support123! Do you have the order key number or tracking number of the order? Please send me a private message with it.

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message". 

141 Messages

2 y ago

Thanks so much for the suggestion! We’re always developing based on feedback from our customers.

Boost Care

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3.7K Messages

1 y ago

Hey there, Itxnishaaa! Please send us a private message to further assist you.

12 Messages

1 y ago

Same thing happened to me can u help me