Check activation status

Question

I tried to activate my new phone I received yesterday and I keep getting a 'Are we there yet?' message saying to keep checking back for the status.  I am porting my number in from Straight Talk (T-Mobile) and it has been over 12 hours.  I can't get through to customer service to see what the issue is?

Joy1713 · Answer

Good day @mid123 We'd like to check the port status. Do you mind sending us a private message to the phone number you're trying to port?

Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.

~JoyP.

Cjyoung · Answer

I tried to activate my new phone I received yesterday and I keep getting a 'Are we there yet?' message saying to keep checking back for the status.  I am porting my number in from att and it has been over 12 hours.  I can't get through to customer service to see what the issue is?

JamieB · Answer

Hi there, Cjyoung! We'd be happy to help you. Please send me a Private Message with the phone number and PIN to check the status.

CarrieAnnB · Answer

I keep getting the same thing trying to port and checking this activation status and it still says are we there yet? Switching from metro to boost

mld123

Check activation status

Responses

Joy1713

Cjyoung

JamieB

CarrieAnnB

CarrieAnnB