mbsusie's profile

Sun, Jul 1, 2018 11:00 AM

Broadband2Go Mifi Device Activation

I've got a new Mifi 2200 device and am unable to activate it.  I keep getting stuck at Step 1 of the MiFi Setup Wizard where it asks if I have an account # and MSID or if I need to activate the device and get them now.  I opt to activate the device and get them now, but then it takes me to a screen asking for my account # and MSID.

So it's basically skipping over the entire activation process somehow...have called the customer service # provided of 877-877-8443 and there are no options to discuss broadband service...please advise.  Thank you!

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Responses

2 Messages

3 y ago

Thanks, I messaged you just now.

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4.5K Messages

3 y ago

Hi there! Definitely want to look into this for you. Please send us a private message so we may work directly with you.

You can send a private message by clicking on my name, then selecting the message option from the profile page.

1 Message

3 y ago

Hi I also have an old Mifi 2200 I would like to use. I once had an account #, MSID & PIN that worked but I was told by the Sprint support I got that my number was given to another user. How can I get this activated with a new account#, MSID & Pin so I can start using it again? I saw this chain stated the activation issue the other user had was solved. Can I find out how it was solved? Thanks.