Snuggles42's profile

Tue, Nov 17, 2020 11:00 AM

Boost up

I've been a loyal customer since 2011 and have used the boost up! Problem in the past. I have payed off my contract over a year ago and was told by a customer service rep that my account would be updated with in three days.
So I waited and still am not eligible for the program again even after I have talked to a customer service rep twice.
My question is why can't anyone help me with this on going problem I'm having, cause I'm really annoyed and about ready to leave boost for another company.
Help me please

Boost Care

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1.4K Messages

1 y ago

We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request. To send a private message, click on any of the social care agents user names and select the option send this user a private message.