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Wed, Apr 14, 2021 8:14 PM

Why did it get sent back ??when can i get it

Hey i purchased a phone last week and it was supposed to come in on Tuesday but it got sent back to y’all and I called FedEx they said that you guys didn’t put the right address I think and I was trying to reach out to y’all but every time I tried i was just taking to the machine please help i need it ASAP

Responses

Boost Care

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889 Messages

25 d ago

So sorry about the trouble! Can you please send your phone number, PIN, and Order Confirmation Number for your purchase so we can better check into this? 
- MichaelDe

29 Messages

Is there anyway once you receive it could be sent back ? 

Boost Care

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3.6K Messages

Unfortunately, not. It will be validated and a refund issued. 
- Victor21

29 Messages

Okay would i be getting an email once i get a refund? And also on why it didn’t make it ?

Boost Care

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3.6K Messages

No, email. The return tracking number is 773420217318. The refund is issued within 7-10 days from the day we receive the package. 
- Victor21