Tue, Nov 23, 2021 11:03 PM

Unlock my phone

I tried to set up face recognition which I thought was working.  Several hours later I tried to unlock my phone and face recognition would not recognize me.  I eventually hit reset.  Now I'm getting "USE PASSWORD AFTER RESTART. Your password contains at least 4 characters, including at least 1 letter.  I cannot for the life of me remember my password.  I've gone through all of my regular passwords but can't get back in.  I asked for a pin reset but it is sending same to my text which I can't get access to.  I no longer have access to any of my original phone set up paperwork.  Any suggestions?

164 Messages

1 m ago

That’s why I am never going to use my face recognition. Too many problems I’ve had. Now I just use touch (fingerprint) or my passcode