j3nn14er's profile

Mon, Sep 13, 2021 2:40 PM

Tracking my phone order when I received NO confirmation email/order number

Hello, I would like to check the status of my recent phone purchase. I never got a confirmation email after the purchase, but $500 was taken from my bank account last week. I ordered the phone on 9/5 and was told it would arrive in 3-5 business days. Since I wasn't sent an email, I do not have an order number with which to track the purchase.

I tried using the chat and also called in, but since I have no order number, I cannot access the information needed.

I would like an order number or status on my purchase.

Responses

Boost Care

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508 Messages

1 m ago

Hello Jenn! Thanks for reaching out! Do you currently have an account with Boost?