T Mobile takeover
I keep getting texts from T Mobile about my service changing in January. What will happen if we do nothing? Will our Boost phone just stop working? Will it automatically be switched to a plan they decide? Do they offer anything other than 5G? I do NOT want 5G. I would like to know if I need to start looking for another carrier now.
I called Boost Customer Service and they could not answer my questions. They transferred me to T-Mobile. They could not answer my questions and only kept trying to get me to sign up for a 5G plan, even though I expressly told them I do not want 5G.
I will go without a phone if my only option is 5G. Please help me to figure out what's going on.