SOLUTION: Reactivate service and keep the same phone number
I couldn't pay for my Boost service for a while. Can I just pay my bill or get a Reboost card and keep my same phone number and account? I keep getting an error when I try.
If it has been less than 60 days since your last Boost plan expired, you can resume your account by making payment to your My Boost account just as before. You will have a new payment due date but keep the same phone number.
If it has been more than 60 days since your Boost service was turned off, your account and phone number are no longer available. You can still use Boost, but you will need to create a new account with a new number to resume service. Just use the Activate Your Phone link and follow the prompts as if you are a new customer.