sjhanji's profile

Tue, Jun 8, 2021 11:35 PM

Refund after Cancellation

Hello,

I just cancelled my service with Boost Mobile. I paid for my plan on May 23rd (money taken out of my account on May 25th). I would like to receive a refund for the second half of my plan I did not use.

Thank you.

Responses

Boost Care

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1.4K Messages

8 d ago

Hello, sjhanji Unfortunately, once the service is cancelled the service left or any balance is lost and is not refundable. 
- Francisco T.

6 Messages

@Frankt Thank you for your response. This is honestly really disappointing to hear. Boost Mobile should really consider changing this. I am definitely going to recommend against Boost Mobile. Customers should be able to get their money back for unused service.

Boost Care

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945 Messages

We truly apologize. If there's anything else we could do to help, please do not hesitate to call or reach out to us via this channel for assistance. 
- MichaelDe