sjhanji's profile

Tue, Jun 8, 2021 11:35 PM

Refund after Cancellation


I just cancelled my service with Boost Mobile. I paid for my plan on May 23rd (money taken out of my account on May 25th). I would like to receive a refund for the second half of my plan I did not use.

Thank you.


Boost Care


1.4K Messages

8 d ago

Hello, sjhanji Unfortunately, once the service is cancelled the service left or any balance is lost and is not refundable. 
- Francisco T.

6 Messages

@Frankt Thank you for your response. This is honestly really disappointing to hear. Boost Mobile should really consider changing this. I am definitely going to recommend against Boost Mobile. Customers should be able to get their money back for unused service.

Boost Care


945 Messages

We truly apologize. If there's anything else we could do to help, please do not hesitate to call or reach out to us via this channel for assistance. 
- MichaelDe