M

Thu, Mar 4, 2021 8:59 AM

Payments

I asked for discount or something for the trouble that boost put me through .they said no even after having my service disrupted 24 hours by their mistake. They wont give me another phone although it's under warrenty. The worker said they will be able to fix issues maybe in few months. So warrenty means nothing to them you dont get another phone wen your phone isnt working .a factory issue. So dont worry about your phone having warrenty or not it means nothing. Nor does qualifying for upgrade they dont give you one maybe in few months they say. No help at all

Responses

Boost Care

 • 

3.3K Messages

1 m ago

HI there Melendrez. We do apologize for any inconvenience or misunderstanding. When a phone is under warranty, it is a manufacturer warranty. If the issue that is occurring to the device, is under their warranty coverage, you would need to contact the warranty ( Manufacturer) for replacement or repairs. 
- Victor21