J

Wed, Apr 14, 2021 12:24 AM

Ordered express shipping on phone. Fedex says it was delivered. It was not

I was literally sitting in my house watching TV with my phone in my hand waiting on Fedex to confirm though text that my package (new phone) would be delivered. As soon as it said it was delivered I checked both the front and back doors and there is nothing there, no fedex truck in sight. Went down to the apartment mailboxs and nothing there either.

I am currently trying to file a claim with Fed ex but they are asking me for shipper info that is not provided in my order/shipping confirmation email from Boost.

I need to know "The Shipper" (Boost):

5 - Phone Number

 

Responses

Boost Care

 • 

3.4K Messages

25 d ago

Sorry to hear that. You can find the warehouse information here: https://www.boostmobile.com/about/legal/return-policy.html.


- Fonsy82