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Thu, Mar 4, 2021 8:37 PM
I would like to cancel an order how do I do it?
1 m ago
Hello @Nitaio Thank you for reaching out to us. Why do you wish to cancel the order?
The order Number is ek-bepp-952971955 and I do have an account with you guys.
How long ago was the order placed?- Francisco T.
I placed it earlier this morning- around 8 to 9 hours ago?
Orders can only be cancelled within the first four hours after the order was placed. - Francisco T.
It's still being processed is there really no way? Can I return it when it arrives and get a full refund or will it only be partial?
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