M

Mon, Nov 29, 2021 2:32 AM

I did not change my plan but got bumped up $5???

I just activated a new phone because you told me I had to have a 5 g compliant phone, the activation process was sheer hell but in the middle of it I got an email from Boost telling me I had changed my plan and now it's $35 instead of $30????? What, why and how can you just change it without my approval??  I love your prices but HATE  your lack of any customer service.

1 Message

1 m ago

They sent you an email? They just raised my payment $5 from $30 to $35 and did not say anything.