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Thu, Jul 22, 2021 7:41 AM

Added money to account but still got disconnected

I have a family plan with 2 lines. My husband's line is the 2nd line. He added money using a reboots card. Our service still got interrupted. Why didn't the money go into the account?

Responses

Boost Care

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14 Messages

5 d ago

Oh no! Sorry to hear that ,Deidra. We definitely want to get this figured out for you ASAP. Please send us your phone number and  PIN If you prefer not to share that information through here, feel free to call us at 1-888-402-7366 for assistance over the phone.